Legal
Refund Policy
Last updated: 18 July 2026
This Refund Policy explains how refunds work for Read to Speak digital products. Because the books and audio are delivered instantly and can be downloaded immediately, refunds are necessarily limited — but we always want you to receive what you paid for.
The nature of digital products
Read to Speak sells digital books and audio. Once files have been delivered and accessed, they cannot be returned in the way a physical product can.
Our general policy
Purchases are generally final once your files have been accessed or downloaded. Before buying, please review the package details and choose the level that fits you.
When you may be eligible
We will always help if something has gone wrong on our side.
- A file is missing, corrupted, or won’t open, and we can’t fix it.
- You were charged more than once for the same order.
- You were charged for a product you did not receive.
How to request help
Contact us using the details below, with the email address you used at checkout and a short description of the problem. The timeframe for requests will be confirmed before checkout goes live.
How refunds are processed
Where a refund is due, it is returned to your original payment method. Processing times depend on our payment provider.
Other policies