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Questions

Frequently asked questions

Everything you might want to know before you start — from payment and delivery to levels and the method. Still stuck? Contact us any time.

Buying & payment

How do I buy a package?

Choose the package that fits your level, then complete a simple, secure checkout. There’s no cart and no account to create — just pick, pay, and download.

How do payments work?

Payments will be processed securely through Creem, our payment provider. Secure checkout is being connected and will be available here soon.

Which cards and currencies are accepted?

Prices are shown in US dollars. Accepted cards and local payment options will be confirmed when checkout goes live.

Is this a one-time purchase?

Yes. You pay once for a package and the books and audio are yours to keep and re-download — no subscription.

Delivery & access

How and when do I receive my materials?

Delivery is instant and fully digital. As soon as your payment is complete, your download links appear on screen and are sent to your email — nothing is shipped.

What file formats will I get?

Books are PDF and audio is in a standard format, so they open on phones, tablets, and computers.

Can I re-download my files later?

Yes. Your materials stay available to you, so you can download them again if you change device.

I paid but didn’t receive anything — what now?

Check your inbox and spam folder first. If your links still haven’t arrived, contact us with your checkout email and we’ll resend them right away.

Refunds & guarantees

What is your refund policy?

Because these are digital products delivered instantly, purchases are generally final once files have been accessed. If a file is missing, corrupted, or won’t open, contact us and we’ll make it right.

What if I bought the wrong package?

Reach out as soon as possible. If you haven’t downloaded the files yet, we’ll do our best to help you switch to the right one.

Full details are in our Refund Policy.

Read the Refund Policy

Products & levels

Which package should I choose?

Package One covers A2–B1+, Package Two covers B2–C1, and the Special Package includes every level from A2 to C1 plus bonus grammar books.

How do I know my level?

If you understand simple everyday English, start around A2–B1. If you can already discuss varied topics with some ease, B2–C1 will suit you better. When in doubt, the Special Package covers the whole journey.

What’s included in each book?

Every level has a core book and a continuation book, each built around high-value vocabulary in real context, with accompanying audio for listening and pronunciation.

Is audio included?

Yes — audio is included for every book in every package.

The method

How does Read to Speak actually work?

You read a levelled passage, absorb its vocabulary in context, then use guided prompts to speak the ideas out loud immediately — turning input you understand into output you produce.

How much time does it take?

The method is self-paced. Short, consistent sessions work best; you move through connected units and levels at a rhythm that fits your life.

Do I need a teacher?

No. Read to Speak is a structured self-study method designed to be followed on your own, at your own pace.

Language & support

Is the website available in Arabic?

Yes — the entire website is bilingual, in English and Arabic, with full right-to-left support. The learning materials themselves focus on English.

How do I get help?

Start with this FAQ. If you still need us, reach out by email, phone, or WhatsApp on the Contact page and we’ll be glad to help.